Have you developed the perfect product and are now trying to acquire new users? Are you struggling to attract and retain new users long term?
Finding a reliable user acquisition company can be an integral part of the success of your app, helping you market and distribute your app efficiently. And our directory will help you find just the right company to keep the customer gains coming.
In this guide, we lay out a wide spectrum of mobile user acquisition companies to save your time and money, connecting you with well-established, reliable and top customer acquisition agencies.
What is mobile user acquisition?
In short, mobile user acquisition is the process of acquiring new users or customers for your mobile app business, using marketing strategies to increase awareness of your product.
In today’s highly competitive marketplace, you want your product to stand out in the crowd. Simply releasing your services onto the app space isn’t going to do the job alone. It will take more know-how and expertise to ace the process.
You may have spent hours upon hours, developing the best product there is. But the fact of the matter is, no customer means no business.
To return the investment into your mobile app, let alone increase your app ROI, you will want to strongly focus on continuously increasing the number of customers.
Customer acquisition is therefore an ongoing analysis of data, constantly identifying innovative and effective ways to attract new users that drive profitable action as well as testing to validate various app marketing hypotheses.
Mobile user acquisition is a suite of app marketing activities in which ad creatives connect mobile apps with its users, introducing the best channels that drive increased app installs.
Brands will typically implement customer acquisition marketing efforts to obtain new users and increase app installs, including a variety of acquisition strategies to boost their client base.
Now that we have discussed the overall definition of mobile user acquisition, we can take a deep dive into why implementing an effective user acquisition strategy is so important and what companies can help you attract more customers.
Why is customer acquisition important?
Whether you are an indie app developer and a big app development powerhouse, mobile user acquisition will always be one of, if not the most, important aspect of your business.
Today there are over 3.2 billion smartphone users out there, with 1.28 billion tablets in people’s hands. And as more and more people are owning mobile devices, app installs are booming at a rapid speed, with over 5 million mobile apps available on the Apple App Store and Google Play Store marketplaces combined.
Mobile commerce is on the constant rise, currently making up almost three quarters (72.9%) of total e-commerce. Hence, mobile apps are becoming the core focus of brands to take their business to the next level.
With user acquisition allowing you to establish your place in this new market space, it provides more benefits that support the overall health and success of your brand:
It’s no secret that growth is what businesses strive for, but it is the various, unique strategies that feed into the growth of a business that remain an integral component one must master in order to succeed.
And for mobile businesses, acquiring new users and maximising their value will help you increase your in-app purchase revenue.
To keep your brand upping its numbers, you want to keep retargeting and remarketing your campaigns, and implement a solid user acquisition strategy to retain your customers, while continuing to earn yourself new and valuable users.
Another reason why you will want to look into a top user acquisition company is because integrating an effective user acquisition strategy will significantly help enhance your visibility, allowing your app to rank higher in app stores. This is due to the number of downloads being a relevant ranking factor to app store algorithms.
Driving more traffic to your product will also lead to more ratings, reviews and engagements, all of which are valuable metrics to app stores.
The more opportunities you create for increasing the number of organic installs, the more visibility you can obtain, keeping your app a profitable service.
How does mobile user acquisition work?
In order to succeed in user acquisition, one must master the user acquisition process. This entails implementing the right strategies to best optimise your campaigns that will work for your specific brand goals.
Brands must focus on creating an effective user acquisition plan that will attract high quality customers. But this is easier said than done. Customer acquisition campaigns require a lot more research, monitoring and testing to find the strategy that fits your business.
This may sound like a stack of work to get through. And yes, there are several ways to master the process. But we’ve put together the most common methods that bespoke customer acquisition services use for successful campaigns.
Identify your target mobile app users
When it comes to acquiring new users, among many goals and tasks that app marketers have, front and centred is to identify potential users. This is a crucial steppingstone for a mobile user acquisition campaign to be successful.
The logic here is, the better you can identify the target users of your business, the better your budget will be spending and the more customers – hopefully loyal ones – will be acquired for your mobile app.
By and large, a target audience for your app are people who engage with the app the most and complete as many actions inside the app as you need them to.
Create lookalike audience
Once your mobile app gets its initial user base acquired, the next step should be building your so-called lookalike audience.
Lookalike audience is built on data gathered about users who have similar interests related to a particular product or service, and provides additional insight into which audience to target that is likely to engage with your business.
Carry out creative testing
The next crucial step is to design and test a set of ad creatives to use in your user acquisition campaigns to attract new app users efficiently.
Implementing creative testing will allow you to spend your ad budget wisely while exploring new concepts that will work for your app exclusively.
Even though there may be general guidelines for designing efficient creatives, creative testing is vital in keeping your customer acquisition plan efficient and reliable for user growth.
What are the best customer acquisition strategies?
Once you define your users you want to target, you can start creating a concrete user acquisition plan. This plan should include effective user acquisition strategies that will get new customers flowing, leading to successful mobile user acquisition.
With app marketers having a plethora of customer acquisition strategies to choose from for their plan, we have highlighted the most common and productive ones for you below.
All too often, organic content marketing efforts are overlooked, as they don’t seem to make much of an impact. However, content marketing is a crucial component in SEO that can massively help improve it, enhancing visibility and therefore attracting new users.
Having a blog that covers topics surrounding your app, addressing users’ frequently asked questions and feeding their curiosity, or even getting in touch with online publications to publish articles that tell the story of your business can give your product the ultimate boost in awareness.
Content marketing introduces people to your brand and lays out its benefits, with a set of good writing skills, a sense of humour and the ability to let people know how your app is the ultimate solution to their enquiries.
In mobile user acquisition you get organic and paid acquisition. Paid acquisition can be a quick way to get leads and drive profitable action from users.
Pay-per-click (PPC) is the most common paid internet advertising model, in which a marketer pays a publisher for each time their ad is clicked on. In essence, the marketer pays to use an ad space, which cost is often agreed on through bidding.
Using paid ads on mobile platforms, such as Apple Search Ads and Google Universal App Campaigns, social media platforms, including Facebook, Instagram, YouTube and TikTok are a great way to get your app to the top of the search result pages and recognised on other websites.
Top User Acquisition Platforms and Agencies
- Moburst - Mobile Done Right
- Jampp - The growth platform of choice for on-demand apps worldwide.
- Apptopia - Mobile app data that helps you grow
- Metrikal - Your App Store Optimization (ASO) KPIs on One Dashboard
- App Growth Network - A Global App Product Marketing Agency
- REPLUG - ENABLING YOUR MOBILE GROWTH
- Performcb - #1 Performance Marketing Network Worldwide
- Nara Media - Level up your performance marketing
- Redbox Mobile - For App Store Success
- AdQuantum - Profit Share, Revenue Acquisition, CPA, CPI
- Favoured - App Marketing Agency Co-Founded By Former Apple Marketing Lead
- Growth Rocket Apps - App Marketing Experts without the Agency Fluff
- PreApps - #1 App Marketing Agency
- The Influencer Marketing Factory - The Go To For Influencer Marketing
- Phiture - We Help Apps Grow
- Mobupps - Complete mobile marketing
- Bango - Reach high spending payers in similar apps to yours
- Tenjin - iOS 14-proof advertising analytics
- App Annie - The mobile data and analytics standard
- SocialPeta - Ads Intelligence Tool For Marketing Strategy
- Gummicube - Get the best app store optimization service from our experts
All of the top social media platforms have users that have risen to the popularity of a celebrity. These people have many loyal followers who are highly engaged with what these influencers have to say.
Many products and services are being advertised via influencers, and apps are just yet another type of product for them to introduce to their fans. To facilitate influencer marketing, several influencer marketing agencies and platforms have stepped up to mediate relationships between brands and Influencers.
Influencer marketing is therefore effective for short-time app download-bursts to increase their rankings on app stores and generate lasting results as well as to promote mobile user acquisition on a regular basis.
PR & press coverage
Before influencer marketing was born, getting an app covered by a major publication was one of the most desirable outcomes of an app marketing campaign.
Today, the number of publications that cover apps may have decreased, however, this channel is still relevant. You want to get the word out wherever you can.
Getting an app covered by media requires good planning, well-written outreach emails and relevant bloggers that can get your product out to the public.
Among all ad formats available to an app marketer, video is the most effective because it shows a mobile app in action, engaging a potential app user instantly.
Also, users of today’s digital age love visuals. So, producing video content can be a promising strategy to integrate.
Video content is the choice for the majority of app advertising platforms, as users are less interested in reading long-form articles about a product and would lean more towards moving images, preferably with a relatable and engaging story they can resonate with.
Email marketing is one of the oldest forms of online marketing and this strategy still works well when acquiring new users for your product.
Email provides an environment to introduce an app and its new features to people when they aren’t frantically pacing through their feed on Instagram, Twitter or TikTok.
Another email feature that makes it stand out from the rest is that you can send not just one email, but a series of emails to your target audience, via tracking pixel on your website. This means that these users have already expressed an interest in your brand, increasing the likelihood of them becoming a customer.
While we can appreciate the new, innovative digital marketing channels and modern strategies we know and love, offline marketing should not be overlooked.
TV, radio and podcast ads can reach out to people when they aren’t exposed to digital ads and can even be more helpful to your app brand.
And one should also not underestimate the power of word-of-mouth, as it can be extremely effective, even in the evolving digital landscape. Presenting your app at an industry-relevant conference or event and connecting with other industry professionals can go a long way.
Now that we have discussed the overall definition and processes of mobile user acquisition, we can take a deep dive into why implementing an effective user acquisition strategy is so important and what companies can help you achieve your brand objectives.
How much does acquiring new customers cost?
Customer acquisition cost (CAC) for mobile user acquisition campaigns can include a Cost per install (CPI) strategy, which is an extremely cost-effective way to attract new customers. This is mainly due to it being lower in cost than user acquisition done by external advertising channels.
Knowing the best techniques to implement into your user acquisition strategies will allow you to arrange your advertising costs wisely, running a well-oiled, sustainable business with minimal financial waste.
What companies can help me acquire users?
Mobile user acquisition is an essential process in order for your business to grow and become a sustainable platform. And there are a number of companies that step up the plate to help app publishers and marketers to acquire app users and increase traffic.
In a competitive marketplace with a diversity of unique services, you want to get people’s attention to your app, showing that this one is worth downloading from all of the rest.
And we now understand that this can be a rather difficult task that requires bespoke marketing know-how, dedication and out-of-the-box thinking. Identifying the best techniques that meet the needs of your unique mobile app can also feel like a complex task.
This is why user acquisition companies exist, thankfully. So, we may have just the right services you need to see your brand shine.
These companies meet the demand for an efficient and transparent ad platform that will help grow your mobile app user base instantly.
List of user acquisition services for apps and mobile games
Moburst is a mobile growth marketing agency founded in 2013 with branches in the US and Tel-Aviv. Moburst’s clients include some of the biggest brands in the world such as Google, Uber, Reddit, YouTube, Samsung, and many other amazing startups, gaming companies, and brands. Its team of growth experts promoted 600+ products in the past seven years and helped many start-ups gain more organic users, boost ROI on paid media and improve their products. Its user acquisition is achieved through a selection of hyper-targeted, remarketing, influencers, and brand engagement campaigns get the right message to the right user, at the right time. Its mixture of media channels are ideal to fit your goals and budget, including RTB/exchanges, social, ad-networks, premium publishers, video, retargeting, influencers and search.
- Services: Mobile Campaigns, Media Management and Optimization, Influencers Marketing, Mobile Strategy, App Store Optimization and SEO, A/B Testing, Product Consulting, Creative Production, Video Production, Social Management and Website Production.
- Offices: New York, San Francisco and Tel-Aviv
- Tagline: Doing mobile right
REPLUG is a leading app marketing consulting agency, supporting mobile-first startups and traditional organizations launching and scaling their mobile apps.
- Services: Growth Consulting, Paid User Acquisition, Apple Search Ads, Social Media Marketing, App Store Optimization, User Engagement, Mobile CRM
- Tagline: ENABLING YOUR MOBILE GROWTH
App Growth Network is a global app marketing agency with three major area of focus – App Product Marketing, App Growth Marketing (UA) and Analytics.
- Type: Marketing analytics, In-app analytics
- Platforms supported: iOS, Android.
- Offices: Vancouver, Canada
- Services: App Marketing, App Store Optimization (ASO), Analytics & Engagement, Paid User Acquisition, Prelaunch and Launch planning & execution.
- Tagline: Analyze, Optimize, Grow
Learn more about App Growth Network
We’re Favoured. A results-driven performance marketing agency specialising in app marketing to drive growth, stickiness, and retention. Formed in 2017 by a former Apple Marketing Lead who wanted to bring his experience from “inside the machine” to app companies directly.
- Services: app marketing strategy, app advertising, full-funnel app marketing, email marketing, in-app and push marketing, app growth marketing, graphics and video creatives
- Offices: London, UK.
- Tagline: Award Winning Mobile Marketing Agency Founded By Former Marketing Lead At Apple
Learn more about Favoured
PreApps is the app marketing platform for app businesses to launch and market their app to significantly boost the number of downloads and increase sales. From first time app creators to Billion Dollar apps, PreApps signature programs have helped thousands of apps reach over 550,000,000 downloads so far.
Over the past 9 years, PreApps has developed proven programs that take a first time app business owner through a unique and seamless process to launch their app successfully and reach their business goals.
- Services: Pre-Launch Beta Testing, App Review Submission, Publicity, Video Demo Creation And Distribution, ASO
- Offices: Boston, US
- Tagline: #1 App Marketing Agency
Learn more about PreApps
Metrikal keeps track of all of your ASO optimizations and visualizes how much growth they drive. Know exactly how your ASO efforts turn into results. Track all your ASO KPIs in one dashboard. Metrikal is perfect for UA managers, ASO managers, CEOs, and marketing executives since it allows you to monitor your app\'s install growth, rating velocity, average keyword rankings, store listing conversion rates, and Apple Search Ads spend on one dashboard.Learn more about Metrikal
Apptopia is a mobile app market intelligence and competitor tracking service that maintains a database of app performance data from all major app stores. It also monitors mobile ad market to report on ad performance, with data segmentation by location, category and specific app store.
- Type: Marketing analytics
- Pricing: Starter plan ($2k/month and up), Pro plan ($3,6k/month and up)
- Platforms supported: iOS, Android
Learn more about Apptopia
Mobupps is a mobile marketing agency which operates a mobile ad network (including direct app publishers and sites) and a DSP integrated with the biggest ad exchanges. Mobupps offers quality user acquisition and uses real-time optimization to reach campaign goals.Learn more about Mobupps
Phiture is a multi-award-winning mobile growth consultancy and agency working with the teams behind leading apps. Using the company’s industry-acclaimed Mobile Growth Stack as a strategic framework, Phiture team offers 5 key services: App Store Optimization, Performance Marketing, User Retention/CRM, Subscription Revenue Optimization services and Growth Consulting.
Services: Mobile Growth, App Store Optimization, Performance Marketing, Subscription Revenue Optimization and User Retention / CRM
Perform[cb] is the #1 Performance Marketplace in the world, offering strategic plans tailored to meet their clients’ specific marketing goals – all while only paying for new customers versus simply impressions or clicks. Perform[cb], formerly Clickbooth, Adperio, and Ignite OPM, empowers brands to acquire new customers through incremental digital channels on a pay-for-results model. Our proprietary technology, specialized strategy development, and highly curated partner marketplace align “cost-per” pricing with customer lifetime value.
- Products: Performance Marketing, Ad Fraud Tools, App Installs, Affiliate Marketing, App Marketing, Mobile Marketing
- Tagline: #1 Performance Marketing Network Worldwide
App analytics and market data platform to help developers build a better app business, App Annie is also one of the most famous repositories of news and statistics on the mobile world, is the one that Apple Inc. itself frequently quotes during its WWDC annual events. It basically sets the standard for the app industry datasets and analytics. With App Annie dashboard you can track apps downloads, revenue, usage, user demographics and advertising campaigns, across over 50 metrics to improve your mobile strategy
- Type: Marketing Analytics, In-app analytics, App advertising analytics
- Pricing: Free or custom
- Platforms supported: iOS, Android, TvOS, macOS, Windows, Amazon
Gummicube revolutionized mobile marketing in 2010 as the first App Store Optimization company. Gummicube’s DATACUBE ™ software leverages proprietary ‘big data for mobile’ to understand search trends and the competitive landscape inside of the app stores. By using DATACUBE, mobile search data and user behavior is no longer a black box — resulting in greater visibility, more high-quality organic downloads and a lower overall cost of user acquisition.
- Services: App Store Optimization, Mobile App Marketing, Review & User Sentiment Management, Social Influencer Program,
- Offices: San Jose, US
- Tagline: We’re dedicated to helping your mobile app find its audience.
Learn more about Gummicube
Jampp unlocks programmatic advertising to drive incremental performance. A demand-side platform (DSP) at heart, Jampp leverages unique contextual and behavioral signals to deliver customers and in-app purchases through programmatic user acquisition and retargeting. We simplify programmatic growth for some of the biggest names in mobile.
- Services: Programmatic User Acquisition, Retargeting
- Offices: London, UK, Berlin, Germany, San Francisco, US, São Paulo & Buenos Aires, Brasil
- Tagline: The growth platform of choice for on-demand apps worldwide.
SocialPeta Technology, the world’s leading advertisement creative spy and analysis platform, dedicated to offer top ads creative and marketing strategy for both advertisers and publishers. Serving as an Essential Ad and Marketing Intelligence Platform, SocialPeta focuses on:
- Ad Intelligence, Marketing Intelligence, APP Intelligence
- Ad Cost intelligence, Game Intelligence, Audience Intelligence
Growth Rocket Apps offers premium marketing talent with all of the marketing bite, and none of the agency fluff. App Marketer of the Year Finalist and App Tweak ASO Expert. Growth Rocket Apps has a team of top-rated freelancers who have come together because we’re tired of agencies that charge premium prices, offer long lock-in periods without guarantees and then pass you on to a junior.
- Services: Growth Marketing, ASO, Search Advertising, Display Advertising, SEO, Content Creation, Social Media Management, Digital Graphic Design, Web & Mobile UI/ UX Design, Lead Generation
- Offices: London, UK, San Jose, US, Mendoza, Argentina
- Tagline: Marketing Experts Without The Agency Fluff
Tenjin brings transparency and insight into your mobile marketing. In addition to supporting hundreds of ad networks and being an MMP, Tenjin provides powerful tools and training for any marketer to analyze the source, in-app purchases, advertising revenue, cost, and the ROI of their users.
- Services: User Acquisition, Attribution, Data Aggregation, User Analytics, Ad Analytics
- Tagline: iOS 14-proof advertising analytics
Tyroo is a part of SVG Media Group that was established in 2006. A front-runner in technology and innovation in the digital performance advertising space and headquartered in New Delhi, the company is leading Global Mobile Advertising Technology Platform.Learn more about Tyroo
trendHERO is All-in-One influencer marketing platform for Instagram. It\'s a must have tool for influencers discovery, fake followers detection, audience interests and demographics analysis. There are also advanced features like 500 Similar Influencers Search, Audience overlaps and Ad Posts (database of influencer previous integrations).Learn more about trendHERO
Bamboo is a mobile advertising agency, founded in San Francisco, US in 2014. It specializes on mobile campaign management, mobile growth strategy, creative strategy and production, advertising iteration service. The agency ran paid ad campaigns on top social media networks to acquire mobile app users for leading brands like Dropbox, Hotel Tonight, Peloton, Microsoft and others.
- Services: Media Strategy, Campaign Management, Creative Services For Paid Social, Paid Search and Mobile Ad Channels.
- Offices: San Francisco, US
- Tagline: “Meet the extension of your in-house growth team”