Social media is constantly evolving. And with increased competition for consumers’ attention, app companies need holistic, creative and strategic campaigns to win. But with a long list of factors to consider, many look for help from social media marketing companies.
Social Media Marketing (SMM) sits alongside Search Engine Marketing (SEM) as a core strategy for every business. And it makes sense when billions of users conduct searches and log into social media every day.
Building brand awareness, increasing site traffic and generating leads are a few of the reasons why a business might turn to a social media marketing agency for support. But they also need to lean into content creation and curation and build online communities to gain the biggest reach.
In this guide, we’ll offer some insights into what social media marketing is. We’ll also highlight how social media marketing companies can help you, and reveal our selection of the best companies to approach when trying to meet your business goals.
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CLAIM YOUR FREE CONSULTATIONWhat is social media marketing?
Social Media Marketing (SMM) is a term used to describe the use of social media to promote products and services. SMM refers to inbound social network marketing activity that attracts traffic and invites interactions from customers or users. Things like content creation, videos, online interactions and networking come under this category.
Social media marketing started by categorizing platforms into six groups: Social Networks (think Facebook, LinkedIn), Media Sharing (usually video and photo-sharing sites like YouTube, TikTok, Instagram), Social News (e.g. Digg), Bookmarking Sites (such as Pinterest, Reddit), Microblogging (including Twitter and Tumblr) and Community-Building Forums (such as Quora or Mumsnet).
And while some marketers still think in these terms, boundaries have blurred between groupings.
Around 80% of shoppers now use Instagram to research products and services before buying something. And with its media sharing, social networking and community-building abilities, Instagram is now a strategic focus for many e-retailers.
But also, retailers are seeing success on Instagram when they engage with Influencer Marketing. And almost 50% of social marketers say ROI on influencer marketing is better than other channels. A report by InfluencerMarketingHub revealed Instagram and TikTok are the most popular social media platforms for conducting influencer marketing in 2021.
So, while social media marketing is effective at ‘laying your stall out’ to let customers know more about your brand, it isn’t the same as social media advertising. But what is exactly the difference between the two?
To help you decide, we’ve compiled a list of the very best social media marketing companies that can help you.
Influencer Marketing Buyer's Guide
Download our Influencer Marketing Buyer’s Guide to learn about the best companies on the market to hire. The guide covers what influencer marketing is, why it’s important, how it works, and what exactly influencer marketing companies do; it also provides a complete list of top influencer marketing companies.
The best social media marketing companies
Social media marketing companies are agencies (or service providers) that specialise in helping businesses grow their brand, audience, and revenue through platforms such as Facebook, Instagram, TikTok, LinkedIn, YouTube, and X.
Their role is to plan, create, and execute strategies that use social media channels for brand awareness, lead generation, customer engagement, and sales. These companies usually handle tasks such as content creation, paid ad management, influencer partnerships, community management, analytics, and strategy development.
Some focus on organic growth (like building a following through posts, reels, and engagement), while others specialise in paid social advertising (such as running campaigns for conversions, app installs, or traffic). Many combine both.
We’ve listed the best social media marketing companies below.
1. Moburst
Moburst is a mobile-first, full-service digital marketing agency that helps brands boost growth through data-driven strategy and creative execution. Its expertise spans app marketing, app store optimisation, paid media campaigns, influencer marketing, social media management, SEO, and conversion optimisation.
The agency is recognised for delivering award-winning campaigns that scale user acquisition, brand visibility, and long-term engagement, making it one of the leading names in digital (and mobile marketing) worldwide.
Overview
Moburst was founded in 2013 by Gilad Bechar and Lior Eldan. They created the agency with a clear vision of helping brands harness the power of mobile marketing at a time when the mobile landscape was rapidly expanding.
Gilad Bechar, now CEO, and Lior Eldan, serving as COO, combined their expertise in digital strategy and operations to build Moburst into a global marketing agency. Their leadership has been central to its growth, transforming it into a top choice for both startups and large enterprises worldwide.
Services
Moburst provides its customers with the following services:
- Enhancing app rankings and boosting conversions through keyword strategy, metadata optimisation, and creative testing
- Managing targeted advertising across social, search, and mobile platforms to maximise installs, sales, and user engagement
- Crafting videos, graphics, and digital assets tailored to mobile (and social audiences) for stronger impact
2. Favoured
Favoured is a performance-driven digital marketing agency that focuses on helping brands grow through creative campaigns and data-led strategies.
Its services cover paid media, social media management, content production, influencer partnerships, conversion optimisation, and more, allowing businesses to scale across channels while keeping performance measurable.
Favoured works with startups and established brands alike to improve visibility, drive engagement, and increase revenue. The agency is known for building tailored strategies that align with client goals, ensuring marketing efforts deliver sustainable long-term growth.
Overview
Favoured was founded in 2019 by George Sharpe (formerly marketing lead at Apple) and Andy Willers (with a background in creative and broadcast TV).
They started the agency with a mission to shake up the digital marketing world—and more recently, in 2025, transitioned it into an employee-owned trust, giving every team member a stake in the business and reinforcing their commitment to long-term success and collaboration.
Services
Favoured provides its customers with the following services:
- Running paid ad campaigns across platforms like Meta, TikTok, Google, and LinkedIn to drive growth and sales
- Managing social media channels with tailored content strategies that build brand presence
- Producing creative assets, including video, graphics, and copy, designed to capture attention
3. Zorka.Agency
Zorka.Agency is an international influencer and performance marketing agency that helps brands scale globally with focused strategies, combining influencer collaborations, paid media, and creative production.
The agency positions itself as a partner rather than just a service provider, tailoring campaigns to client KPIs while using advanced analytics (and creative storytelling) to deliver growth.
Known for its innovative and unconventional approach, Zorka.Agency has built campaigns for both fast-growing startups and global brands, earning recognition as one of the leading digital marketing agencies in the world.
Overview
Zorka.Agency was founded in 2014 by a group of marketing professionals who saw the potential in blending influencer marketing with performance-driven strategies.
At a time when influencer campaigns were still relatively new, they positioned the agency around measurable ROI and data-driven decision making, setting it apart from traditional creative-only shops.
From its early days, the agency focused on international reach, working with clients across different languages and regions. This global outlook allowed Zorka.Agency to quickly gain traction in industries such as gaming, eCommerce, finance, and tech.
Services
Zorka.Agency provides its customers with the following services:
- Influencer marketing campaigns that cover strategy, talent selection, localisation, execution, and performance
- Performance marketing and user acquisition designed to drive installs, traffic, and conversions
- Creative production, including video, graphics, and campaign assets, tailored to boost engagement
4. Viral Nation
Viral Nation is a global social-first marketing and talent agency known for bridging the gap between creators and brands, delivering campaigns that are both highly creative and measurable. Its services span influencer marketing, paid media campaigns, content production, community management, and experiential activations.
Viral Nation also develops its own tech platforms to handle creator vetting, campaign optimisation, and brand safety. Using creativity coupled with data and tech, the agency helps brands scale their presence and achieve long-term impact in the social media space.
Overview
Viral Nation was founded in 2014 by Joe Gagliese and Mat Micheli, two entrepreneurs who recognised early on the potential of influencer marketing to reshape how brands connect with audiences.
They launched the company as one of the first dedicated influencer talent agencies, representing creators and helping brands leverage social media personalities to drive awareness and sales.
Under their leadership, Viral Nation grew into a full-service digital marketing agency that integrates influencer campaigns with paid media, creative production, community management, and AI-driven technology solutions. Today, it stands as a global leader in social-first marketing.
Services
Viral Nation provides its customers with the following services:
- Influencer marketing campaigns that include strategy, creator partnerships, execution, and performance tracking
- Paid media and performance advertising across platforms such as TikTok, Instagram, YouTube and more
- Creative and content production, including video, graphics, and branded storytelling
5. Phiture
Phiture is a mobile growth consultancy and agency best known for developing the Mobile Growth Stack, a strategic framework widely adopted by app teams to analyse, prioritise, and scale their growth efforts. From its early days, Phiture positioned itself as a specialist in helping apps overcome visibility, acquisition, and retention challenges.
The agency’s services cover key areas of app growth, including app store optimisation, performance marketing, retention strategy, CRM, and creative production. Its reputation for thought leadership and practical expertise has made it a trusted partner for some of the world’s leading mobile apps.
Overview
Phiture was founded in 2016 in Berlin by Andy Carvell and Moritz Daan. Both had backgrounds at SoundCloud, where they gained hands-on experience in growing a global app and identified the need for a structured approach to mobile growth.
They launched Phiture to provide strategic consulting and execution support for app teams worldwide. Their creation of the ‘Mobile Growth Stack’ became a foundation for the company’s work, helping brands tackle every stage of the user lifecycle from acquisition to retention.
Services
Phiture provides its customers with the following services:
- App store optimisation to increase visibility (and improve conversion rates) through keyword strategy, metadata optimisation, and creative testing
- Performance marketing and growth consulting to drive user acquisition with data-led campaigns
- Retention and CRM services that boost engagement and loyalty through personalised messaging, lifecycle campaigns, and in-app communication
How does social media advertising work?
Social media advertising differs from social media marketing in the way it relies on outbound marketing strategies. Paid social, retargeting and coupon strategies are all effective social media advertising strategies. And they target customers in places they’re most likely to spend their time.
By collecting user information like demographics, social networks allow advertisers to leverage data that helps to target users. And this gives advertisers a chance to increase their conversions and sales.
So, whether that’s through ‘Stories’, regular campaigns or influencer marketing, social media advertising targets audiences using content they’ll share, repost and click through to.
In 2021, social media advertising grew by almost 40%. Plus, the use of digital video increased by 50% and drove total revenues of close to $40 billion.
So how do social media marketing and social media advertising work in practice?
Social media marketing examples
With its powerful means of engaging and interacting with customers, here are some of the best examples of social media marketing in action:
- Zoom stay connected: Keen to boost brand awareness, Zoom launched a Virtual Background competition in March 2020 that has likely helped them become ubiquitous ever since.
- Spotify Wrapped: More than 90 million users engaged with Spotify’s ‘Wrapped’ stories in 2020. And this equated to around 60% of users sharing a round-up of their most-listened to artists.
- Airbnb WeAccept: To address criticism over racism, Airbnb launched a social media conversational campaign with the hashtag – #WeAccept that boosted their brand profile.
- Amazon: Using Social Media Listening and tracking tools to understand what customers were saying, Amazon posted humorous responses across channels and encouraged UGC.
Social media advertising examples
Statistics show successful ads have a shelf life of around 10 weeks before they burn out. But there are also data to suggest that UGC outperforms conventional ads by over 50%. Plus, it sees a 28% increase in conversions when combined with Paid content.
But what are some examples of successful social media advertising in practice?
- Lego: Lego boosted revenue by 27% on social media after launching a 2021 iteration of their ‘Rebuild the World’ ad campaign named ‘The Damp Knight’.
- GymShark: According to marketing week, online gym clothing retailer GymShark ran a ‘Blackout’ promotion across Instagram Stories for Black Friday. It reached over 16M people and achieved a 6.6:1 ROAS.
- Groupalia: Spanish app Groupalia ran a 60-day test campaign on Twitter that achieved a purchase conversion rate of 3.85% post-installation.
- Adidas: Launched their new trainers – Falcon W – with a targeted, paid social ad on Snapchat. And their running shoes sold out in 6 hours.
Pros and cons of social media marketing:
Pros:
- Drives reach across large audiences
- Boost brand awareness
- Helps customers find the information they want
- Promotes engagement and activity
- Inexpensive
- Increases trust
- Improves customer loyalty
Cons:
- Long wait for ROI
- Tracking results may be complex or intangible
- Potential risks of brand reputation if messaging isn’t researched or executed well
- Constant activity and page updates case be time-consuming
- Strategies are exposed to competitors
What do social media marketing companies do?
Social media marketing companies develop social media marketing strategies that help businesses achieve their goals and objectives. They may also create and run original paid or organic ads on social media platforms, acting as a social media advertising agency as well.
Business growth
- Lead generation and sales: Social media marketing companies can run paid and organic story ads, Facebook ads and focus on retargeting to boost conversions.
- Account management: Businesses can outsource daily and ongoing social media activity to a social media agency.
- Account enhancements: Updating key information such as a business address or location can boost conversions.
Creative development
- Brand authority, recognition and awareness: A report by eMarketer suggests almost 50% of local businesses use social media to build brand awareness.
- Stories concepts: Alongside paid ads, stories themselves boost engagement by encouraging UGC and promoting brand awareness.
- Influencer marketing: More brands are leveraging micro-influencers who now account for over 90% of influencer market share.
Customer insights
- Audience analysis: Social media marketing companies will review customers’ and competitors’ behavior on social media and use it to support your strategy.
- Define target customers: Many businesses need to understand their customers before running a campaign. And social media agencies can help to define who they may be.
- Measure results: There’s little point in running campaigns if they’re not hitting the mark. A social media marketing agency can use insights to feed into future marketing tactics.
Types of social media marketing companies
A report by Sprout Social suggests the top two goals for social media marketers are to increase brand awareness (70%) and generate sales (59%).
So how can different types of social media marketing companies help with boosting brand awareness and targeting customers with innovative campaigns?
Social media agencies
A generalist social media agency can support app owners in a variety of ways:
- Content creation and publishing: Agencies can drive creative ideation and produce visual assets that boost brand awareness and engage more customers.
- Account management: A social media agency can handle responses to messages, use tactics to start conversations or help solve customer queries.
- Paid social advertising: Agencies can increase ROAS with campaign creation and optimisation.
- Social media growth: Businesses can turn to agencies for helping with increasing followers, getting more likes and generating conversations.
Specialist social media marketing agencies
- App marketing agencies: App owners may choose to partner with app specialist agencies to support growth on social media.
- Growth agencies: Growth marketing agencies can experiment with a range of creative and data-backed ideas to support effective campaigns.
- Performance marketing agencies: App owners who seek clear, defined goals for CPA or CPI rates may want to partner with performance marketing agencies.
- Influencer marketing agencies: Influencer marketing agencies have the specialism and networks to engage the right influencers to achieve campaign goals.
Social media marketing platforms
SaaS platforms can support social media marketing activity in the following ways:
- Social media management: Platforms can schedule social media posts and maintain regular activity.
- Cross-channel marketing: Businesses who want to work across several social media platforms can programme and track regular activity.
- Paid acquisition campaigns: Paid media campaigns can support growth and target conversions.
- Influencer partnerships: Many platforms support influencer marketing with access to influencers of varying scales and sizes.
How can you benefit from working with a social media marketing company?
There are so many benefits to working with a social media marketing company that we explain below:
Expertise and experience
Engaging a social media marketing agency or platform to handle your social activity encourages a level of expertise that may be otherwise hard to come by. Social media marketing companies handle a huge number of campaigns and have a been-there-done-it-tried-and-tested approach.
Plus, they can act as cheerleaders and ambassadors, picking you up and dusting you off while encouraging you to be bold and aim high.
State of the art technology
SaaS technology is a cost-effective solution that avoids unnecessary hardware. But also, social media marketing platforms are constantly updated. So for fast-moving clients, the benefits include cutting-edge technology, a separate and often cloud-based infrastructure and a much larger framework to target audiences with.
Save time and resources
Ultimately, very few businesses have the time or financial resources to support elaborate, focused and successful social media marketing campaigns. Platforms and agencies can handle ongoing monitoring and tweaking, not to mention giving access to influencer marketing networks and creative templates that increase campaign success.
Which companies are best for social media marketing?
So there you have it – our round-up and review of social media marketing companies. But with several key platforms and agencies to choose from, plus an ever-evolving marketing landscape, it may be difficult to know where to start.
But starting out with some strategic planning can help. For example, what are your business goals? Do you want to lift your brand presence within a target customer base? And if so, by how much?
Or, do you want to take a holistic approach with some winning creative that pairs paid social advertising with influencer marketing to achieve higher growth rates and customer acquisition scores?