How to leverage initial touchpoints to set customers on a path to success

OneSignal’s Megan Patrylak and Claudio Benedikter had a discussion on ways to enhance the onboarding journey for customers in order to boost app development and increase retention. They discussed the importance of investing in onboarding and some critical onboarding considerations to improve the overall experience for the customer. They also shared what OneSignal’s dashboard looks like and some of the customer onboarding success stories.


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