Uber Eats Revenue and Usage Statistics (2022)

David Curry

Updated: May 4, 2022

Uber Eats was one of several experimental services trialled in 2014, as then-CEO Travis Kalanick tried to use the company’s ride-sharing platform to break into other transportation sectors.

Originally, Uber Eats delivered a fixed price menu in a small Santa Monica, California test area. The service soon expanded to include Beverly Hills and West Hollywood, and more local restaurants were invited to join. Within a year, Uber Eats was available in Barcelona, New York, and Chicago.

Uber has held first position in many countries for food delivery, although it has had to scale back in the past few years. It ended service in South Korea and India in 2019 and in several Eastern European countries in 2020. It also entered into an agreement with Russian search engine Yandex to leave Russia.

In its home market, Uber has been in fierce competition with DoorDash, which surpassed Grubhub to become the most popular food delivery service in 2019. Uber bolstered its position in July 2020 with the acquisition of Postmates for $2.65 billion.

Even though Uber takes a cut of between 20 to 30 percent of all orders, it has yet to make a profit. The argument made by Uber is once it has expanded enough and the market has stabilised, Eats will be profitable, but investors are worried that even in the pandemic, when Uber saw its gross bookings triple, it still failed to generate a profit.

That said, Uber Eats has reported lower losses year-on-year, so potentially as the market consolidates, it may reach a point of profitability.

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Uber Eats (and other food delivery services) are attempting to reduce costs further through the use of “dark kitchens”, which are set up by restaurants in cheaper locations and only focus on delivery. Uber recently announced it would stop providing the real-estate for these kitchens, but it has paved the way for many chain restaurants to use them.

In 2020, Eats became central to sustaining the business, as Uber’s ride hailing platform saw 50 percent less revenue than a year ago. Eats has generated more revenue than its Mobility segment since Q2 2020, although Uber expects ride hailing to overtake food delivery as several key countries return to normality.

We’ve collected data and statistics on Uber Eats. Read below to find out more.

Uber Eats key statistics

Uber Eats generated $4.8 billion in revenue in 2020, a 152 percent increase year-on-year
Uber Eats gross bookings surpassed $30 billion in 2020
Internationally, Uber Eats is the most popular food delivery service, with 66 million users
It controls 29 percent of the global food delivery market (Fortune)
Uber Eats is available in 6,000 cities, with 600,000 supported restaurants

Uber Eats overview

Launch date	August 2014
HQ	San Francisco, California
People	Dara Khosrowshahi (CEO), Pierre-Dimitri Gore-Coty (Uber VP, Deliveries)
Business type	Subsidiary
Parent company	Uber
Industry	Food delivery