At App Promotion Summit London (WFH) we had Gabriel Baptista (Growth Consultant @ Phiture) and Alice Muir (Senior Growth Consultant @ Phiture) explore how to best use net promoter score data.
The session covers:
✔️ How to scope and deploy a NPS campaign
✔️ Monitoring NPS scores over time
✔️ Interpreting the data collected
✔️ How to leverage survey respondents with follow-up CRM campaigns
You can check out the full video below: