Brooke Serguson (Customer Success Management) and David Woods (Head of Strategic Accounts, UKI) from Leanplum spoke at App Promotion Summit London WFH 2020 about how to deliver best in class user engagement by driving metrics such as retention, engagement, customer lifetime value monetization and loyalty.
➡️ Avoid leaking users in different phases of the funnel: onboarding, activation, check-out
➡️ Tips and tricks that will boost your user retention
➡️ How to turn users into loyal customers
You can check out the video below: