Uber Revenue and Usage Statistics (2024)

Mansoor Iqbal

Updated: July 8, 2024

Uber kickstarted the evolution of the taxi market in the early 2010s, when it launched an app which easily connected drivers with riders. In California where the app launched, ordering a cab was a nightmare, so much so that co-founder Garrett Camp had established his own fleet of black cabs to pick him up from bars and clubs.

Camp recognised the value of this service, which was less temperamental than waiting on the sidewalk for a cab or waiting more than an hour for someone to pick them up. UberCab was founded in 2009 and Travis Kalanick joined shortly afterwards. Kalanick become the CEO shortly afterwards in December 2010, a position he held until 2017.

During Kalanick's tenure as CEO, Uber became the brand most people associate with ride hailing. It took the US by storm and quickly expanded into Europe, Asia and South America. Kalanick also oversaw Uber launch Eats, Freight and its autonomous vehicle unit, as he attempted to expand Uber's reach to all parts of the transportation market.

Kalanick's tenure brought lots of growth, but it also brought controversy. Uber's entry into countries and states often came before agreements had been made with those in power, which led to penalties and bans in some areas of the world. Allegations of sexual harassment and bullying in the workplace led to Kalanick resigning in 2017 and being replaced by Expedia CEO Dara Khosrowshahi.

Since 2017, Uber has taken its foot off the gas, selling its stake in India and leaving several European countries. It also sold its autonomous vehicle unit to Aurora, in return for a significant stake in the startup. It has cleaned up its image, although several countries are currently looking into whether Uber drivers should be considered employees. The UK was one of the first countries to recognise them as such.

The coronavirus pandemic hit Uber's ride hailing business hard, but by Q4 2020 it had reached pre-pandemic revenue figures. Uber Eats became the main business during this time, with over 200 percent increase in revenue year-on-year. In 2022, ride hailing surpassed delivery as the main driver of revenue and operating profit, and this continued into 2023.

We have collected key statistics on Uber. Read on below to find out more.

Uber Key Statistics

  • Uber generated $37.2 billion revenue in 2023, an 16% increase on the previous year
  • It made $19.6 billion revenue from ride-hailing, and $12.1 billion from delivery. The rest came from freight services
  • 137 million people use Uber or Uber Eats once a month, an 11% increase year-on-year
  • Uber drivers completed 9.44 billion trips in 2023, almost two billion more than in 2022

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