NuBank Revenue and Usage Statistics (2021)

David Curry

Updated: November 19, 2021

NuBank is the largest neobank in the world, with over 45 million customers in Brazil, Mexico and Colombia.

Built as an alternative bank without the extortionate fees Brazilian’s regularly faced, NuBank quickly drew a large community of unbanked customers.

Co-founder David Vélez had worked as a partner at Sequoia Capital and co-founder Cristina Junqueira was previously employed by the largest bank in Brazil.

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In the first few years, NuBank struggled to meet the demand, with a waiting list of over 20 million in 2017 while it only had four million customers.

Demand has not slowed either, with the app adding 15 million new customers in 2020 and 13 million new customers in the first nine months of 2021.

It plans to launch in more South American countries in the next few months, which could see NuBank’s total customers rise to over 100 million within the next five years.

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NuBank is also preparing an IPO on the NASDAQ in the fourth quarter of 2021, potentially valuing the company at $50 billion. This would be one of the first neobanks to go public, and a good tester for other apps like Chime, Monzo and Revolut.

We have collected data and statistics on NuBank. Read on below to find out more.

NuBank overview

Launch date	May 2013
HQ	São Paulo, Brazil
People	David Vélez (co-founder, global CEO), Cristina Junqueira (co-founder, Brazil CEO), Edward Wible (co-founder, director technological platforms),
Business type	Private
Industry	Mobile banking

NuBank revenue

Year	Revenue
2016	$45 million
2017	$149 million
2018	$323 million
2019	$523 million
2020	$963 million

Sources: Company data, Crunchbase

NuBank profit

Year	Net profit / loss
2016	($122 million)
2017	($177 million)
2018	($100 million)
2019	($312 million)
2020	($230 million)

Source: Company data

NuBank users

Year	Users
2016	1.3 million
2017	4 million
2018	8 million
2019	15 million
2020	30 million
2021	48 million

Source: Company data

NuBank valuation

Year	Valuation
2018	$4 billion
2019	$10 billion
2021	$30 billion

Source: Pitchbook

NuBank vs competitors: revenue

Want to learn more? Read our mobile banking sector profile

NuBank FAQ

How many new customers does NuBank add a month?

As of the third quarter of 2021, NuBank was adding 2.1 million customers a month

Where is NuBank available?

NuBank is available in Brazil, Mexico and Colombia

How many NuBank users are in Brazil?

Over 35 million NuBank customers are located in Brazil, which is where NuBank is based

What percentage of NuBank users are under 35?

70% of users are under 35, as of April 2021