What if you could pay people via email? While it has become commonplace for social platforms to offer one-step payment services, in 2013, Square Cash was an innovative solution that did away with the intermediaries.
Users only had to connect a debit card and then they could pay people through email, without the multiple steps and delays associated with online payments at the time. It launched Android and iOS apps which simplified the process even further, and added mobile number functionality a year later.
In 2015, Square made Cash available for businesses in the United States. This was the first step towards monetization, as businesses were charged 1.5 percent per transaction, while users can send money to friends for free.
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In 2016, Square started to flesh out the app, starting with an ability to maintain a balance.
This was done so Square could get costs under control. Due to the zero transaction cost, Square loses money each time a user withdraws money, so maintaining a balance improves customer contribution. In 2015, Square was losing money each time a customer signed up, but in 2017 the average customer generated $15 in revenue, which has since doubled to $30.
It also made the Cash App more competitive with other peer-to-peer solutions, like Venmo, which allowed users to hold funds. However, it went against the original sentiment of Cash App, which was a no-frills, one-step payment service.
Square also debuted the Cash Card in 2017, a debit card for those wary of using their phone to pay for things. Out of the 30 million monthly active users Cash App has, seven million own a Cash Card.
Another addition to the Cash App, and one that has rapidly accelerated revenue generation on the app, is Bitcoin trading. In 2018, Square added the ability to buy and sell Bitcoin, as well as transferring it to a digital wallet, all without the transaction times and costs associated with Bitcoin marketplaces.
It has since become the leading source of revenue for Cash App, accounting for 76 percent of its revenue in 2020. Square made “negligible” revenue in the first few years, according to chief financial officer Amrita Ahuja, but in the past two has recorded significant revenue growth primarily because of Bitcoin.
It also launched zero commission stock trading inside the Cash App, putting it in direct competition with Robinhood. It’s clear that Square wants Cash App to be more than simple payment tool, but a hub for all financial interests.
We have collected data and statistics on Square’s Cash App. Read on below to find out more.
Cash App key statistics
- Cash App generated $12.3 billion revenue in 2021, 81% of that came from Bitcoin
- The app had a net profit of $2.03 billion
- Cash App had 44 million monthly active users in Q4 2021
- 13 million people have a Cash App card
Cash App overview
| Title 1 | Title 2 |
|---|---|
| Launch date | 15 October 2013 |
| HQ | San Francisco, California |
| People | Jack Dorsey (CEO), Jim McKelvey (director), Amrita Ahuja (CFO) |
| Business type | Division |
| Parent company | Block Inc |
| Industry | Finance |
Cash App revenue
Revenues generated from Cash App have grown substantially over the past two years, reaching $12.3 billion in 2021.
Cash App quarterly revenue 2019 to 2022 ($bn)
Cash App annual revenue 2018 to 2021 ($bn)
| Year | Revenue ($bn) |
|---|---|
| 2018 | 0.4 |
| 2019 | 1.3 |
| 2020 | 5.9 |
| 2021 | 12.3 |
Source: Company data
Cash App Bitcoin revenue
The majority of Cash App revenues come from Bitcoin, which can be transacted on the platform. It accounted for 81% of total revenues in 2021.
Cash App annual Bitcoin revenue 2019 to 2021 ($bn)
| Year | Bitcoin revenue ($bn) |
|---|---|
| 2019 | 0.51 |
| 2020 | 4.57 |
| 2021 | 10.02 |
Source: Company data
Cash App profit
Cash App made over $2 billion in gross profit in 2021, its highest reported annual profit.
Cash App annual gross profit 2018 to 2021 ($bn)
| Year | Profit ($bn) |
|---|---|
| 2018 | 0.19 |
| 2019 | 0.45 |
| 2020 | 1.23 |
| 2021 | 2.07 |
Source: Company data
Cash App users
Over 40 million people use Cash App, almost all users are based in the US.
Cash App annual users 2016 to 2021 (mm)
| Year | Users (mm) |
|---|---|
| 2016 | 3 |
| 2017 | 7 |
| 2018 | 15 |
| 2019 | 24 |
| 2020 | 36 |
| 2021 | 44 |
Sources: Business Insider, Company data, Fool
Cash App Card owners
Of the 44 million users, 13 million have a Cash App Card, which works similar to a normal debit card.
Cash App Card owners 2019 to 2021 (mm)
| Year | Cash Card owners (mm) |
|---|---|
| 2019 | 3.5 |
| 2020 | 7 |
| 2021 | 13 |
Source: Company data, Fool
Square vs competitors: payment volume
Note: Each company declares volume differently; it is not a 1:1 scale.
Cash App FAQ
How much of Cash App revenue comes from Bitcoin?
76 percent of Cash App revenue comes from Bitcoin
How much have Cash App users stored on the app in total?
Cash App users have stored a total of $1.7 billion (ZDNet)
What countries is Cash App available in?
Cash App is currently only available in the US and the UK
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