The future of banking is being pushed by alternate financial startups, which operate outside of the typical banking infrastructure. Chime, which offers a debit, credit and savings account, aims to do this through a commitment to fee-free mobile banking.
In the US, several technology companies are building financial platforms which do away with customer fees. Robinhood pioneered zero-commission stock trading and both Venmo and Square’s Cash App have made sending money to friends easy.
Alongside fee-free mobile banking, Chime also offers a $200 overdraft for free and access to over 60,000 ATMs for free. Other features include receiving a paycheck two days early and a credit builder service.
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Register nowInstead of applying for a banking charter, Chime relies on two partner banks, The Bancorp Bank or Central National Bank, for FDIC-insured checking services and the procurement of debit and credit cards. It does not have any physical branches, similar to other neobanks.
It generates most of its income through a process called interchange, similar to European neobanks Monzo and Revolut. This is a small percentage that credit and debit cards charge for each transaction, which is typically 0.5 to 2% of the total transaction amount.
Chime is considered the most popular neobank in the US, with over 13 million active customers. It has also been able to maintain a lead even with European contenders Revolut, Monzo and N26 all launching in the US over the past two years.
It also raised $750 million in July 2021, at a valuation of $25 billion. Expectations are that Chime will be one of the next fintech startups to IPO, joining Robinhood, Wise and Affirm.
We have collected data and statistics on Chime. Read on below to find out more. Want to dive deeper into the mobile banking industry? Check out our finance app report.
Chime Key Statistics
- Chime generated $1.3 billion revenue in 2023, mostly through a process called interchange
- Chime had 22.3 million customers, 11 million of which use Chime as their primary bank
- Chime is the third largest neobank in the United States
- In 2021, Chime was valued at $25 billion
Want to learn more about the finance app industry? In our Finance App report, we cover financials, forecasts, usage, downloads, demographics and benchmarking data.
Finance App Report 2024
Chime Overview
| Title | Title 2 |
|---|---|
| Launch date | 15 April 2014 |
| HQ | San Francisco, California |
| People | Chris Britt (co-founder, CEO), Ryan King (co-founder, CTO) |
| Business type | Private |
| Industry | Online banking |
Chime Revenue
Chime made $1.3 billion revenue in 2023, a 30% increase on the previous year.
| Year | Revenue ($mm) |
|---|---|
| 2018 | 80 |
| 2019 | 200 |
| 2020 | 600 |
| 2021 | 950 |
| 2022 | 1000 |
| 2023 | 1300 |
Sources: Finance App Report, The Information
Chime Users
Chime had 22.3 million users in 2023, with approximately 11 million using it as their primary bank.
| Year | Users (mm) |
|---|---|
| 2017 | 0.5 |
| 2018 | 1 |
| 2019 | 5 |
| 2020 | 10 |
| 2021 | 12 |
| 2022 | 14.5 |
| 2023 | 22.3 |
Sources: Finance App Report, Company data, Forbes
Chime Valuation
Chime received a valuation of $25 billion at the height of investor interest in fintech startups in summer 2021.
| Year | Valuation ($bn) |
|---|---|
| 2018 | 0.5 |
| 2019 | 5.8 |
| 2020 | 14.5 |
| 2021 | 25 |
Sources: Forbes, TechCrunch
Chime vs US Neobanks: Users
Chime is the third largest neobank, although it may be considered the first as Cash App and Venmo are not fully-fledged banks.
Neobank users in the United States by app 2023 (mm)
Want to learn more? Check out our finance app report
Chime FAQ
How many countries is Chime available in?
Chime is only available in the US and has not said if it plans to launch in other countries
What banks work with Chime?
The Bancorp Bank and Central National Bank are both partners with Chime
What is Chime’s valuation?
Chime received a valuation of $25 billion at the height of tech valuations in 2021
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