Think about it – whatever product or service you offer on a market your success always hinges on how well you know the people you sell your product to. There is just no other way around it – either you understand their needs and their problems so you can address them and succeed or – not a chance, forget about it.
How do we conduct research for mobile app users? It’s a great question and today we have Rosie to help us to answer it.
Today’s Topics Include:
- Rosie Hoggmascall’s background
- Mobile user research objectives
- Finding participants to conduct a research
- Common challenges and mistakes
- What Rosie would like to change about digital marketing the most
- Android or iOS?
- Rosie’s first mobile phone
- Leaving her smartphone at home, what features would Rosie miss most?
- What features Rosie would like to see added to her smartphone?
Links and Resources:
Quotes from Rosie Hoggmascall:
“It really depends on what you’re trying to find out. With user research, there is a number of different methods you can use and they fit with a problem that you’re solving”
“It’s really hard [to find participants for research], things are on the spectrum here. One end is cheap and free, and the other end is expensive. “
“Not doing enough [of mobile user research], sometimes people just listen to like app reviews and support tickets. And if that is your user research, it’s not enough”
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