In-App Response Rates (2025)

David Curry

Updated: January 22, 2025

User feedback is highly valued and sought after in the app industry, as it lets app developers know the mood of their users in real-time and provides a fast route to report user-side issues.

There are many tools available for apps looking to extract some user feedback, from the simple "are you enjoying this app" prompt to in-app surveys, push notifications, and app ratings.

With this arsenal of feedback systems, app developers are able to quickly respond to patch-related issues and retune their app.

Apps that interact with the customers through user feedback tend to have higher user retention and can identify new features faster than competitors.

We have collected data and statistics on in-app response rates. Read on below to find out more.

Key In-App Response Rate Statistics

  • 28% of apps pushed an in-app prompt to users in 2022, with utilities apps having the highest prompt rate
  • Over 90% of in-app prompts received a response, with 64% getting a positive response
  • 13% of in-app surveys sent to users received a response
  • Travel apps had the highest open rate of 29%
  • iOS apps had a 4.75 average rating, while Google Play apps had a 4.54 rating