Kony and Crittercism collaboration improves enterprise mobile app user experience

Enterprise mobility company Kony recently announced the integration of Crittercism’s mobile app performance management (APM) into the Kony Mobility Platform to enhance enterprise mobile app user experience.

Crittercism collects your app data for better app monitoring


Source: crittercism.com

The collaboration allows Kony to provide its customers with additional enterprise mobile app monitoring featuring and new usage insights of their apps. Crittercism’s platform offers real-time end-to-end monitoring of apps. It includes crash reports and diagnostics and now comes pre-integrated into Kony’s APM APIs, part of the Kony Framework and Kony MobileFabric analytics infrastructure.

As businesses begin to see the upside to having their own applications, it becomes more important to ensure that apps are of high quality and offer solid performance. Powerful tools to measure performance and optimise apps where necessary are fast becoming vital parts of a company’s mobility strategy. The collaboration with Crittercism addresses a rising demand for mobile APM as the quality of the end-user experience continues to become a priority in the mobile space. Burley Kawasaki, Senior Vice President, Product and Strategy, Kony, Inc. confirms:


“User experience and application performance are vital to the successful enterprise mobile app adoption, in the rapidly growing mobile landscape. By pre-integrating Crittercism’s APM capabilities with our mobility platform analytics APIs and services, Kony provides its customers enhanced mobile app performance insight and accelerated time to market. This partnership further extends Kony’s commitment to delivering the best mobile app experience for our customers’ and their users.”

Kony’s Mobility Platform is based on open standards, capable of supporting the full app software development lifecycle. The integration of Crittercism adds crash reporting, targeting by OS, location and device, web issue reporting as well as diagnostics and root-cause analysis to the platform.

Frank Swain, Crittercism’s Chief Revenue Officer, says:


“Crittercism currently supports more than one billion unique devices and monitors more than one billion monthly active users. We are excited to partner with Kony to drive enterprise mobile application innovation and growth. Now with Kony’s market leadership in mobile application development and Crittercism’s APM expertise, customers can be confident that their mobile apps will deliver the best performance that can be measured, adjusted and tracked for optimal business impact.”

In addition to its partnership with Crittercism, Kony recently announced it has teamed up with Citrix, to offer its Kony Apps through the Citrix Ready programme and speed up the time it takes to mobilise a business.