Ginger closes $35m Series C round for behavioural health coaching app

Ben Heathcote

In App Deals. September 7, 2019

Ginger, which provides app-based mental health coaching and therapy to employees, has raised $35 million in Series C funding to expand its services to 19 countries. Lead investor WP Global Partners was joined by City Light Capital, Nimble Ventures and LinkedIn CEO Jeff Weiner.

This latest round of investment brings the company’s total funding to $63 million, enabling Ginger to accelerate its investments in data science and clinical services. Over the next 24 months, Ginger plans to bring its care delivery model to more people around the world.

Ginger’s app, available on Android and iOS, allows users to instantly communicate with a trained behavioural health coach 24 hours a day. Members who need additional support can schedule video therapy and psychiatry sessions. Insights generated by Ginger’s artificial intelligence technology enables the company to deliver the right level of care to members when they need it.

“As the global mental health crisis intensifies and access challenges increase, employers are searching for solutions to address the shortage of affordable, available providers,” said Russell Glass, CEO of Ginger.

“In building the world’s first virtual behavioural health system, we are reinventing the approach with instant access to care. This latest round of funding accelerates our ability to expand high-quality care⁠—any time of day or night⁠—to millions of people around the world.”

WP Global Partners CEO Donald Phillips said he believes that technology “is the key to solving the global mental health crisis”.

He added:

“As we looked to expand our portfolio, it became clear to us that there is no other company in the world that provides emotional and mental health support as quickly and effectively as Ginger does.”

Ginger published a report which revealed that nearly 50% of US workers reported missing an average of four or more work days during the last 12 months due to stress, translating to at least $30 billion in lost productivity.

The platform is currently offered as an employer-sponsored benefit to more than 200,000 employees around the world, with that number on track to more than double by the end of 2019. It plans to use the funding to expand its coaching to 19 countries, allowing global companies like BuzzFeed and Pinterest to support employees based outside the US.