Google will stop supporting Inbox email app in 2019

Andy Boxall

In App Business. September 14, 2018

Google has announced it will end support for its Inbox email client in March 2019, after using it as an experimental platform for features that have eventually been integrated into Gmail.

Inbox has been the staging ground for interesting features including Smart Replies and notifications based on email priority, all of which harness Google’s artificial intelligence systems. They have all gone on to become part of Gmail.

In a blog post, Google’s Matthew Izatt, Gmail product manager, writes:

“As we look to the future, we want to take a more focused approach that will help us bring the best email experience to everyone. As a result, we’re planning to focus solely on Gmail and say goodbye to Inbox by Gmail at the end of March 2019.”

Inbox is available as an app for both Android and iOS, and as a web interface. An updated version of Gmail, containing many Inbox features, was launched in early 2018. Inbox took a different approach to email management, far outside the traditional chronological list most are used to, which stopped wider adoption.

Google states support of Inbox will end in March 2019, and has provided a simple transition guide for users here.